Omnilux LED devices are covered under a manufacturer's warranty if your product fails after the initial return window. Under normal use, Omnilux LED devices are warranted for 2 years from the date of delivery on your original order.
If you suspect a significant fault with your LED device and would like to start a warranty claim, please be sure that you have registered your Omnilux device with the manufacturer. If registered, please submit a support ticket to have a member of our team reach out to Omnilux to coordinate assistance. Please allow 2-3 business days for someone from our team to reply. In order to quickly troubleshoot your device, we will ask you to share a short video to verify the fault with your device.
Key Points:
- The Omnilux manufacturer’s warranty extends only to the original purchaser of the product.
- The Omnilux manufacturer's warranty period begins upon the delivery date of the original order.
- The Omnilux manufacturer’s warranty only covers LED devices that are purchased directly through omniluxled.com or one of its authorized providers.
- GlobalMed Technologies, Co. or its authorized distributor reserves the right to replace a defective product with the most compatible product currently available.
- GlobalMed Technologies, Co. or its authorized distributor reserves the right to repair a defective product.
- This warranty does not cover damage caused by the following:
- Accident, misuse, abuse, or alteration
- Servicing by unauthorized persons
- Connection to incorrect power sources
- Use with unauthorized accessories
Important Links:
Click Here to Register Your Omnilux Device With the Manufacturer
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article