My controller is not charging, what’s wrong?

Created by Britney Stark, Modified on Fri, Jan 31 at 6:01 PM by Britney Stark

Please check that your country-specific adapter is fully pushed into the charger. To ensure that the adapter is fully attached, you must push the adapter into the charger until you hear and feel a “click.” Please also make sure that you are not charging the controller while your device is also plugged in, this can cause issues with charging. If you are still having issues with charging your controller, please submit a ticket for further assistance.

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